Terms & Conditions
Privacy & Safety
Welcome to WBC. We are committed to safeguarding your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy explains how we collect, use, disclose, and protect the information you provide to us. By using our website or services, you agree to the terms outlined in this policy.
Information Collection: We collect personal information from you when you interact with us, such as when you make a purchase, sign up for our newsletter, or contact our customer support. The types of information we may collect include contact information (name, email address, phone number, and shipping address), payment information (credit card details or other payment method information), and communication preferences.
Information Use: We use the information collected from you for order processing and fulfillment, customer support, marketing and promotions, and improving the user experience.
Information Disclosure: We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers for tasks such as payment processing, order fulfillment, or customer support. We may also disclose your information to comply with applicable laws or in the event of a merger, acquisition, or sale of our business assets.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights: You have the right to access, correct, and delete the personal information we hold about you. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the provided contact information.
Changes to the Privacy and Safety Policy: We reserve the right to modify or update this Privacy and Safety Policy at any time. Any changes will be effective upon posting the updated policy on our website.
Customer Care
Product Information: Our customer care representatives are knowledgeable about our products and can provide detailed information to assist you in making informed purchasing decisions. If you have any questions about the specifications, compatibility, or features of our products, feel free to reach out to us.
Order Assistance: We are here to help you with any order-related inquiries. If you need assistance with placing an order, modifying an existing order, or tracking your shipment, our customer care team is available to assist you.
Technical Support: In case you encounter any technical issues with your purchased product, our customer care team can provide technical support and troubleshooting assistance to help resolve the problem.
Feedback and Suggestions: We welcome your feedback and suggestions on how we can improve our products and services. If you have any ideas or suggestions, please don't hesitate to share them with us. Your input is valuable to us and helps us enhance the customer experience.
Respectful Communication: We expect all interactions with our customer care team to be respectful and courteous. We reserve the right to refuse service to anyone who engages in abusive or inappropriate behavior.
Privacy and Data Protection: We take your privacy and the security of your personal information seriously. We adhere to strict privacy policies and protect your data in accordance with applicable laws and regulations.